https://ocsa.wildapricot.org/ Ontario Community Support Association upcoming events Ontario Community Support Association Wild Apricot - membership management software and more en Wed, 04 Nov 2026 11:57:02 GMT Wed, 04 Nov 2026 11:57:02 GMT Thu, 05 Nov 2026 18:00:00 GMT <p style="background-color: transparent;" align="center"><img src="https://ocsa.wildapricot.org/resources/Pictures/Vector%20Coloured%20Logo.jpg" alt="" title="" style="color: rgb(0, 0, 0);" width="567" height="177" border="0"></p> <p align="left"><strong><font style="font-size: 16px;">The Keys to Unlocking and Resolving Difficult Conversations</font></strong></p> <p><font style="font-size: 14px;"><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Five-Part Certificate Course&nbsp;</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;<br></font></span></font><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Live Virtual Certificate Course: Five Sessions, Each Two-Hours Long</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;</font></span></p> <p>Conversations shape outcomes in workplaces and relationships. When conversations go well, progress is made. When they do not, tension can increase, misunderstandings can deepen, and working relationships can become strained.</p> <p>By the end of the series, participants will be able to approach difficult conversations with greater clarity and structure—understanding what is happening in the moment, managing their own responses, and engaging in ways that support more constructive dialogue.</p> <p><font style="font-size: 14px;"><font face="Arial, Helvetica, sans-serif"><font><span><font color="#000000">For more information visit: <a href="https://www.leadershiftproject.ca/unlocking-and-resolving-difficult-conversations.html" target="_blank">www.LeaderShiftProject.ca</a></font></span></font></font></font></p> <p><font face="Arial, Helvetica, sans-serif" style="font-size: 14px;"><em>For multiple registrations, please fill in the registration information&nbsp;for each attendee, not the billing contact (that will count toward your total number). For help, please contact April Pitman at 416-256-3010 x&nbsp;<font color="#000000">230</font></em></font></p> <p><br></p> https://ocsa.wildapricot.org/event-6648765 https://ocsa.wildapricot.org/event-6648765 Tue, 10 Nov 2026 18:00:00 GMT <p style="background-color: transparent;" align="center"><img src="https://ocsa.wildapricot.org/resources/Pictures/Vector%20Coloured%20Logo.jpg" alt="" title="" style="color: rgb(0, 0, 0);" width="567" height="177" border="0"></p> <p align="left"><strong><font style="font-size: 16px;"><span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Future-Ready Leadership</font></span><span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">: Skills for</font></span> <span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">an Evolving</font></span> <span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Health</font></span><span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">care</font></span> <span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Landscape</font></span></font></strong></p> <p><font style="font-size: 14px;"><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Five-Part Certificate Course&nbsp;</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;<br></font></span></font><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Live Virtual Certificate Course: Five Sessions, Each Two-Hours Long</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;</font></span></p> <p><font style="font-size: 14px;"><font>Ontario’s healthcare system is moving rapidly towards a more integrated, holistic and personalized model of care. In this shifting landscape, leadership is no longer defined by position alone—success depends on the ability to develop new mindsets, build strategic partnerships, and influence change across organizations.</font></font></p> <p><font style="font-size: 14px;"><font>With community-based health and social care organizations playing an increasingly vital role in this transformation, leaders at all levels must develop new skills to thrive in a complex and collaborative environment.</font></font></p> <p><font style="font-size: 14px;"><font face="Arial, Helvetica, sans-serif"><font><span><font color="#000000">For more information visit:&nbsp;<a href="https://www.leadershiftproject.ca/future-ready-leadership-skills-for-an-evolving-healthcare-landscape.html" target="_blank">LeaderShift Website</a></font></span></font></font></font></p> <p><font face="Arial, Helvetica, sans-serif" style="font-size: 14px;"><em>For multiple registrations, please fill in the registration information&nbsp;for each attendee, not the billing contact (that will count toward your total number). For help, please contact April Pitman at 416-256-3010 x&nbsp;<font color="#000000">230</font></em></font></p> <p><br></p> https://ocsa.wildapricot.org/event-6458946 https://ocsa.wildapricot.org/event-6458946 Thu, 12 Nov 2026 18:00:00 GMT <p style="background-color: transparent;" align="center"><img src="https://ocsa.wildapricot.org/resources/Pictures/Vector%20Coloured%20Logo.jpg" alt="" title="" style="color: rgb(0, 0, 0);" width="567" height="177" border="0"></p> <p align="left"><strong><font style="font-size: 16px;">The Keys to Unlocking and Resolving Difficult Conversations</font></strong></p> <p><font style="font-size: 14px;"><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Five-Part Certificate Course&nbsp;</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;<br></font></span></font><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Live Virtual Certificate Course: Five Sessions, Each Two-Hours Long</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;</font></span></p> <p>Conversations shape outcomes in workplaces and relationships. When conversations go well, progress is made. When they do not, tension can increase, misunderstandings can deepen, and working relationships can become strained.</p> <p>By the end of the series, participants will be able to approach difficult conversations with greater clarity and structure—understanding what is happening in the moment, managing their own responses, and engaging in ways that support more constructive dialogue.</p> <p><font style="font-size: 14px;"><font face="Arial, Helvetica, sans-serif"><font><span><font color="#000000">For more information visit: <a href="https://www.leadershiftproject.ca/unlocking-and-resolving-difficult-conversations.html" target="_blank">www.LeaderShiftProject.ca</a></font></span></font></font></font></p> <p><font face="Arial, Helvetica, sans-serif" style="font-size: 14px;"><em>For multiple registrations, please fill in the registration information&nbsp;for each attendee, not the billing contact (that will count toward your total number). For help, please contact April Pitman at 416-256-3010 x&nbsp;<font color="#000000">230</font></em></font></p> <p><br></p> https://ocsa.wildapricot.org/event-6648765 https://ocsa.wildapricot.org/event-6648765 Tue, 17 Nov 2026 18:00:00 GMT <p style="background-color: transparent;" align="center"><img src="https://ocsa.wildapricot.org/resources/Pictures/Vector%20Coloured%20Logo.jpg" alt="" title="" style="color: rgb(0, 0, 0);" width="567" height="177" border="0"></p> <p align="left"><strong><font style="font-size: 16px;"><span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Future-Ready Leadership</font></span><span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">: Skills for</font></span> <span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">an Evolving</font></span> <span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Health</font></span><span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">care</font></span> <span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Landscape</font></span></font></strong></p> <p><font style="font-size: 14px;"><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Five-Part Certificate Course&nbsp;</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;<br></font></span></font><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Live Virtual Certificate Course: Five Sessions, Each Two-Hours Long</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;</font></span></p> <p><font style="font-size: 14px;"><font>Ontario’s healthcare system is moving rapidly towards a more integrated, holistic and personalized model of care. In this shifting landscape, leadership is no longer defined by position alone—success depends on the ability to develop new mindsets, build strategic partnerships, and influence change across organizations.</font></font></p> <p><font style="font-size: 14px;"><font>With community-based health and social care organizations playing an increasingly vital role in this transformation, leaders at all levels must develop new skills to thrive in a complex and collaborative environment.</font></font></p> <p><font style="font-size: 14px;"><font face="Arial, Helvetica, sans-serif"><font><span><font color="#000000">For more information visit:&nbsp;<a href="https://www.leadershiftproject.ca/future-ready-leadership-skills-for-an-evolving-healthcare-landscape.html" target="_blank">LeaderShift Website</a></font></span></font></font></font></p> <p><font face="Arial, Helvetica, sans-serif" style="font-size: 14px;"><em>For multiple registrations, please fill in the registration information&nbsp;for each attendee, not the billing contact (that will count toward your total number). For help, please contact April Pitman at 416-256-3010 x&nbsp;<font color="#000000">230</font></em></font></p> <p><br></p> https://ocsa.wildapricot.org/event-6458946 https://ocsa.wildapricot.org/event-6458946 Thu, 19 Nov 2026 18:00:00 GMT <p style="background-color: transparent;" align="center"><img src="https://ocsa.wildapricot.org/resources/Pictures/Vector%20Coloured%20Logo.jpg" alt="" title="" style="color: rgb(0, 0, 0);" width="567" height="177" border="0"></p> <p align="left"><strong><font style="font-size: 16px;">The Keys to Unlocking and Resolving Difficult Conversations</font></strong></p> <p><font style="font-size: 14px;"><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Five-Part Certificate Course&nbsp;</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;<br></font></span></font><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Live Virtual Certificate Course: Five Sessions, Each Two-Hours Long</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;</font></span></p> <p>Conversations shape outcomes in workplaces and relationships. When conversations go well, progress is made. When they do not, tension can increase, misunderstandings can deepen, and working relationships can become strained.</p> <p>By the end of the series, participants will be able to approach difficult conversations with greater clarity and structure—understanding what is happening in the moment, managing their own responses, and engaging in ways that support more constructive dialogue.</p> <p><font style="font-size: 14px;"><font face="Arial, Helvetica, sans-serif"><font><span><font color="#000000">For more information visit: <a href="https://www.leadershiftproject.ca/unlocking-and-resolving-difficult-conversations.html" target="_blank">www.LeaderShiftProject.ca</a></font></span></font></font></font></p> <p><font face="Arial, Helvetica, sans-serif" style="font-size: 14px;"><em>For multiple registrations, please fill in the registration information&nbsp;for each attendee, not the billing contact (that will count toward your total number). For help, please contact April Pitman at 416-256-3010 x&nbsp;<font color="#000000">230</font></em></font></p> <p><br></p> https://ocsa.wildapricot.org/event-6648765 https://ocsa.wildapricot.org/event-6648765 Tue, 24 Nov 2026 18:00:00 GMT <p style="background-color: transparent;" align="center"><img src="https://ocsa.wildapricot.org/resources/Pictures/Vector%20Coloured%20Logo.jpg" alt="" title="" style="color: rgb(0, 0, 0);" width="567" height="177" border="0"></p> <p align="left"><strong><font style="font-size: 16px;"><span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Future-Ready Leadership</font></span><span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">: Skills for</font></span> <span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">an Evolving</font></span> <span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Health</font></span><span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">care</font></span> <span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Landscape</font></span></font></strong></p> <p><font style="font-size: 14px;"><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Five-Part Certificate Course&nbsp;</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;<br></font></span></font><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Live Virtual Certificate Course: Five Sessions, Each Two-Hours Long</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;</font></span></p> <p><font style="font-size: 14px;"><font>Ontario’s healthcare system is moving rapidly towards a more integrated, holistic and personalized model of care. In this shifting landscape, leadership is no longer defined by position alone—success depends on the ability to develop new mindsets, build strategic partnerships, and influence change across organizations.</font></font></p> <p><font style="font-size: 14px;"><font>With community-based health and social care organizations playing an increasingly vital role in this transformation, leaders at all levels must develop new skills to thrive in a complex and collaborative environment.</font></font></p> <p><font style="font-size: 14px;"><font face="Arial, Helvetica, sans-serif"><font><span><font color="#000000">For more information visit:&nbsp;<a href="https://www.leadershiftproject.ca/future-ready-leadership-skills-for-an-evolving-healthcare-landscape.html" target="_blank">LeaderShift Website</a></font></span></font></font></font></p> <p><font face="Arial, Helvetica, sans-serif" style="font-size: 14px;"><em>For multiple registrations, please fill in the registration information&nbsp;for each attendee, not the billing contact (that will count toward your total number). For help, please contact April Pitman at 416-256-3010 x&nbsp;<font color="#000000">230</font></em></font></p> <p><br></p> https://ocsa.wildapricot.org/event-6458946 https://ocsa.wildapricot.org/event-6458946 Thu, 26 Nov 2026 18:00:00 GMT <p style="background-color: transparent;" align="center"><img src="https://ocsa.wildapricot.org/resources/Pictures/Vector%20Coloured%20Logo.jpg" alt="" title="" style="color: rgb(0, 0, 0);" width="567" height="177" border="0"></p> <p align="left"><strong><font style="font-size: 16px;">The Keys to Unlocking and Resolving Difficult Conversations</font></strong></p> <p><font style="font-size: 14px;"><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Five-Part Certificate Course&nbsp;</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;<br></font></span></font><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Live Virtual Certificate Course: Five Sessions, Each Two-Hours Long</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;</font></span></p> <p>Conversations shape outcomes in workplaces and relationships. When conversations go well, progress is made. When they do not, tension can increase, misunderstandings can deepen, and working relationships can become strained.</p> <p>By the end of the series, participants will be able to approach difficult conversations with greater clarity and structure—understanding what is happening in the moment, managing their own responses, and engaging in ways that support more constructive dialogue.</p> <p><font style="font-size: 14px;"><font face="Arial, Helvetica, sans-serif"><font><span><font color="#000000">For more information visit: <a href="https://www.leadershiftproject.ca/unlocking-and-resolving-difficult-conversations.html" target="_blank">www.LeaderShiftProject.ca</a></font></span></font></font></font></p> <p><font face="Arial, Helvetica, sans-serif" style="font-size: 14px;"><em>For multiple registrations, please fill in the registration information&nbsp;for each attendee, not the billing contact (that will count toward your total number). For help, please contact April Pitman at 416-256-3010 x&nbsp;<font color="#000000">230</font></em></font></p> <p><br></p> https://ocsa.wildapricot.org/event-6648765 https://ocsa.wildapricot.org/event-6648765 Tue, 01 Dec 2026 18:00:00 GMT <p style="background-color: transparent;" align="center"><img src="https://ocsa.wildapricot.org/resources/Pictures/Vector%20Coloured%20Logo.jpg" alt="" title="" style="color: rgb(0, 0, 0);" width="567" height="177" border="0"></p> <p align="left"><strong><font style="font-size: 16px;"><span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Future-Ready Leadership</font></span><span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">: Skills for</font></span> <span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">an Evolving</font></span> <span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Health</font></span><span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">care</font></span> <span style="background-color: rgb(255, 255, 255);"><font color="#000000" face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Landscape</font></span></font></strong></p> <p><font style="font-size: 14px;"><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Five-Part Certificate Course&nbsp;</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;<br></font></span></font><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Live Virtual Certificate Course: Five Sessions, Each Two-Hours Long</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;</font></span></p> <p><font style="font-size: 14px;"><font>Ontario’s healthcare system is moving rapidly towards a more integrated, holistic and personalized model of care. In this shifting landscape, leadership is no longer defined by position alone—success depends on the ability to develop new mindsets, build strategic partnerships, and influence change across organizations.</font></font></p> <p><font style="font-size: 14px;"><font>With community-based health and social care organizations playing an increasingly vital role in this transformation, leaders at all levels must develop new skills to thrive in a complex and collaborative environment.</font></font></p> <p><font style="font-size: 14px;"><font face="Arial, Helvetica, sans-serif"><font><span><font color="#000000">For more information visit:&nbsp;<a href="https://www.leadershiftproject.ca/future-ready-leadership-skills-for-an-evolving-healthcare-landscape.html" target="_blank">LeaderShift Website</a></font></span></font></font></font></p> <p><font face="Arial, Helvetica, sans-serif" style="font-size: 14px;"><em>For multiple registrations, please fill in the registration information&nbsp;for each attendee, not the billing contact (that will count toward your total number). For help, please contact April Pitman at 416-256-3010 x&nbsp;<font color="#000000">230</font></em></font></p> <p><br></p> https://ocsa.wildapricot.org/event-6458946 https://ocsa.wildapricot.org/event-6458946 Thu, 03 Dec 2026 18:00:00 GMT <p style="background-color: transparent;" align="center"><img src="https://ocsa.wildapricot.org/resources/Pictures/Vector%20Coloured%20Logo.jpg" alt="" title="" style="color: rgb(0, 0, 0);" width="567" height="177" border="0"></p> <p align="left"><strong><font style="font-size: 16px;">The Keys to Unlocking and Resolving Difficult Conversations</font></strong></p> <p><font style="font-size: 14px;"><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Five-Part Certificate Course&nbsp;</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;<br></font></span></font><span data-contrast="auto"><strong><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">Live Virtual Certificate Course: Five Sessions, Each Two-Hours Long</font></strong></span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335559740&quot;:259}"><font face="Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, sans-serif">&nbsp;</font></span></p> <p>Conversations shape outcomes in workplaces and relationships. When conversations go well, progress is made. When they do not, tension can increase, misunderstandings can deepen, and working relationships can become strained.</p> <p>By the end of the series, participants will be able to approach difficult conversations with greater clarity and structure—understanding what is happening in the moment, managing their own responses, and engaging in ways that support more constructive dialogue.</p> <p><font style="font-size: 14px;"><font face="Arial, Helvetica, sans-serif"><font><span><font color="#000000">For more information visit: <a href="https://www.leadershiftproject.ca/unlocking-and-resolving-difficult-conversations.html" target="_blank">www.LeaderShiftProject.ca</a></font></span></font></font></font></p> <p><font face="Arial, Helvetica, sans-serif" style="font-size: 14px;"><em>For multiple registrations, please fill in the registration information&nbsp;for each attendee, not the billing contact (that will count toward your total number). For help, please contact April Pitman at 416-256-3010 x&nbsp;<font color="#000000">230</font></em></font></p> <p><br></p> https://ocsa.wildapricot.org/event-6648765 https://ocsa.wildapricot.org/event-6648765