Resolving Difficult Conversations
Live Virtual Workshop Series for Supervisors, Managers and Leaders
PRE-REQUISITE: Completion of the six-hour “Keys to Unlocking Difficult Conversations” workshop series delivered by LeaderShift in March 2024
During “Unlocking the Keys to Difficult Conversations” workshop series, we examined what makes conversations difficult, why they occur and how to manage them. Now, in this advanced workshop, we will pick up where we let off and discover:
- additional tools that can be used to move the conversation to positive results, and,
You will also learn a robust and comprehensive step-based process that ties everything together from start to finish and, if followed, will lead to a positive conclusion and relationship.
Special Registration rates are available for members of the following Associations:
Advantage Ontario, AFHTO, AMHO, Alliance, CMHO, CMHA, Family Service Ontario, and OCSA.
For multiple registrations, please fill in the registration information for each attendee, not the billing contact (that will count toward your total number). For help, please contact XXXXXX